We hope you love your new Snēk product but if for some reason you are not 100% satisfied, we offer free returns and exchanges. We want to make sure your gear is fitting properly and functioning the way you'd expect with as little hassle as possible.
You can return unused product for a full refund or exchange within 30 days from the date it was purchased. Any product you return must be in the same condition you received it and in the original packaging. Original proof of purchase is required.
Returns and exchanges can be processed here: https://www.snekcycling.com/a/returns
If you have any further questions please contact firstname.lastname@example.org.